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Student Worker Handbook: Home

What you need to know to excel as a library assistant

Rickman Library Mission Statement

The Claude R. Rickman Library engages the Southern Wesleyan University Community by supporting and cultivating scholarship and creativity through access to staff, services, and resources.

Student Worker Handbook

Welcome to the Rickman Library student worker handbook.  This guide  provides the information you need to excel as a library assistant.  You are expected to thoroughly read and be familiar with the policies, procedures, and general guidelines presented in this handbook.  If you have any questions or suggestions, please let one of the library staff members know.


22 January 18

I am going to forgo the meeting for now and just give you the information here.  I am working with CTE to set up a system for us to use to communicate instead of Facebook, but we don't have all the bugs worked out yet so when that is in place I will set a time to meet so we can go over that. So for now, here is what I have for you.

1.  The Children's Area- Now that it is in the back area we will need to be aware that when children come in they will be a little louder than what we are used to.  It is okay.  We want families to use this space and this level is meant to be more of a hang out area.  If students complain, kindly tell them that there are quiet study rooms upstairs.

2.  IT changes- I think everyone has read and signed the memo at the desk about the new IT help plan.  If there are issues with logging in or accessing databases, the best thing to do is tell them to put in an isupport ticket.  This is not a quick fix, but it is the only option for now for after 4:30.  Between 8 & 4:30 they can go down to IT.

3. Schedule Changes- I just want to remind you that if you swap a shift with someone I need to know.  I love how well you take care of this for yourself, that is exactly what I want for you to do.  Just be sure to text me, leave me a note, something so I know it is happening.  (Lyric and Lyssa freaked me out recently.) 

4. Reserve Slips- I am noticing more and more that when books are returned, slips are not getting taken out of the basket.  Just be aware of this and complete the return.

5. Training- I have created a new training tab.  It is the last one top of the page.  For this month I would like you to go there and read the instruction.  It will ask you to sign up for a meeting and I will put that sheet in the sign in notebook for you.  This needs to be completed by the end of the month.  Don't wait too long.


16 January 18

Just a few things to bring you up to speed on today.  You have done a great job of adjusting to the new schedule and getting things done.  Keep up the great work.

I hope that you have met our newest worker, Miranda, by now.  She is a great addition to the team.  She will be mainly later afternoons and evenings.  You will meet her at the meeting Wednesday night.  

Please do not forget out meeting Wednesday night at 7:00 p.m. I will do my best to keep it short (30-45 min.).  We will just hit some reminders and talk about training and hopefully a new way to connect.

Be sure you are writing down all questions on the sheet.  Mark all of the info listed as we need that to put it in the computer.  I know we have had way more questions so far this semester than what are on the sheet.

We have some new reserve books for Dr. Couch.  Some professors have multiple classes so be sure to put things back in the right spot.  Also, we have two people using Encountering the Old Testament so keep them in the right spots as well. 

When working on newspapers be sure that you are getting the entire article, look for continued on page... and mark each one with the name of the paper and the date.  Without all the info they are useless.


Jenn's Contact Info

Cell- 864-952-9098


Office- 644-5069

Library Hours

Regular Academic Year Hours/p>

M-Th 7:45 a.m. to 10:00 p.m.

Fri      7:45 a.m. to 4:30 p.m.

Sat     1:00 p.m. to 5:00 p.m.