Is there a charge for requesting articles?
No. ILL is generally free. In rare cases where a cost will be incurred, the library may cover a portion of the fee. However, we reserve the right to deny a request if the item will cost a substantial amount.
How long does it generally take an article to arrive?
Articles are usually available within 1 to 3 days, but please allow up to 5 days. Some arrive quickly, some take longer--it all depends on where it is coming from and how quickly the lending library responds to the request. In some instances, article requests can take up to a week, especially if it is an article from a publication that is not easily accessible.
How will my article arrive?
Your article will be delivered in PDF format to the email address provided on the ILL request form.