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Student Worker Handbook: Scanner/Copier/Printer

What you need to know to excel as a library assistant

General Guidelines

One of your responsibilities is to refill paper in the printer as needed.  Near the end of the semester this may need to be checked more often as many projects are due.  Do not overfill the paper trays.  This will cause the printer to jam.

Paper is located in the metal storage cabinet.

Copying and Scanning

Directions for printing are listed out on bookmark sized slips that are on the front desk and beside each computer in the 24/7 room.  The first thing to have students check when they are having trouble printing is if they have money on their print account.  They often say they do when in fact they do not.

Directions for using the scanner are also located on wall beside the machine.  Students may scan, copy, or print needed materials.


If the printer jams, check the screen to see where the jam is located.  Jams are usually located in the right side panel.  Open the panel and pull out the jammed paper carefully so as not to tear it.  Shut the panel and see if this fixes the problem.  If you are unable to correct the problem, tell a staff member. The machine shows you and tells you step by step how to clear the jam so you should be able to fix it yourself.

If the printer runs out of toner, notify a staff member so the cartridge can be replaced.