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Student Worker Handbook: Reference

What you need to know to excel as a library assistant

Reference/Research Questions

Reference/research questions should always be directed to a librarian. Reference requests could be like the following:

  • I need sources both for and against abortion.
  • I am an online student and am unable to access the online library resources.
  • I need help narrowing my research topic.
  • What resources would you recommend that I use for researching a company?
  • I need some articles on the effects of mainstreaming gifted and talented students.

Tracking Questions

We track ALL questions in LibAnswers.  Please be sure that you are entering questions in the computer.  It doesn't take long and is easy if you do it as soon as you are done answering the question. We track questions as part of the SACCS accreditation for the University and it is very important.